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Refund policy
Last updated November 4, 2026. Seller: Hayes Labs LLC. Contact: christian@hayeslabs.io.
Because our products are instant digital downloads, sales are generally final once the file has been downloaded. We still want you to be satisfied:
- File problem: if a file won't open, is corrupted, or doesn't match its description, email us within 14 days of purchase. We'll fix it or refund you in full.
- Calculation error: if you find a formula error, tell us. We'll correct it, send you the update, and refund you if you ask.
- Duplicate purchase: refunded in full.
Refunds go back to the original payment method. Nothing in this policy limits rights you have under the consumer law where you live.